Shipping Policy
We are delighted to offer worldwide shipping to bring Stella+Gemma creations to you. Please review the following information to ensure a smooth delivery experience.
Shipping Destinations
We ship to most countries around the globe. If your location isn’t listed at checkout, please contact us for assistance.
Processing Time
Orders are typically processed within 1-3 business days. Custom or made-to-order items may require additional time, which will be communicated at the time of purchase.
Shipping Methods & Delivery Times
We partner with trusted carriers to ensure your order arrives safely. Delivery times vary depending on your location and the shipping method selected:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
Please note that delivery estimates are not guaranteed and may be affected by factors beyond our control, such as customs delays or unforeseen circumstances.
Shipping Costs
Shipping fees are calculated at checkout based on your order’s weight, destination, and selected delivery speed. Free shipping promotions may apply to certain orders—check our website for current offers.
Order Tracking
Once your order is dispatched, you’ll receive a confirmation email with tracking information. You can monitor your package’s progress directly through the carrier’s website.
Customs & Import Fees
International shipments may be subject to customs duties, taxes, or fees imposed by your country. These charges are the responsibility of the recipient and are not included in your order total.
Returns & Exchanges
If you need to return or exchange an item, please refer to our Returns Policy for details.
Need Help?
For any shipping-related questions, visit our Contact Us page. We’re happy to assist!